Welcome to our new Team Members

It has been a few months since we have informed you about new members of the ABT family.  But we haven’t sat still! ABT is constantly growing and we are always on the lookout for the best staff available to help you, and us, be successful.

We would like to introduce you to a few of our latest additions. This time most of our new friends are in roles that are not directly technical but will be assisting us in increasing our efficiency. 

Cheero Biswas – Queensland Office  – Project Coordinator

Cheero has recently been appointed the new role of project coordinator. With many projects on the calendar, varying from small MFA rollouts to Office 365 migrations and full infrastructure upgrades, it is becoming increasingly important for all this work to be planned and organised efficiently. Cheero has had many years of experience in similar roles, and we look forward to introducing him to you when you have a new project on the agenda.

Nathan Wheeler – Queensland Office – Technical Consultant

With the recent departure of Luke Winstanley and Wayne Ash, our Technical Consultancy team was a bit light on. In Nathan Wheeler we found an excellent new TC, bringing in a wealth of experience in the managed services industry. Nathan is highly regarded for his technical seniority and client care experience.  Nathan’s tasks will include the standardization of our technology stack, and helping our clients embrace the opportunities new technologies bring to the business.

Ryan Cunningham – Queensland Office – Customer Relationship Manager

A very exciting new role in our company has been developed over the last few months. We have identified a need in our organisation for Customer Relationship Managers. As part of the Business Development team, the CRM’s will act as the bridge between your business and our organisation. Our CRM’s will act on your behalf, be an internal client advocate and be responsible for your success. They will assist you in learning about new technologies and be your contact person for accounts-, sales- and operational issues.  Ryan has recently started with ABT in this new role and is currently being educated on our clients, our processes and our systems. Ryan has extensive experience in IT and is very keen to get to know you.

Marc Kneeshaw – Queensland Office – Customer Relationship Manager

In Marc we have hired another CRM. Similarly to Ryan he is currently getting to know all about us, and you, and will soon be ready to form the CRM team with Ryan and Nick Jennion. Marc has come from a MSP background as an engineer, so he brings a wealth of knowledge and experience in practical IT challenges. The CRM role itself is not a technical role, but our CRM’s will be able to translate your business requirements into technically feasible solutions that will ultimately help you to be successful.

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