We take carelook after of your IT, so you can take care of your business

As your business grows, so does the job of maintaining IT systems, making it more stressful and less streamline. Australian businesses loses billions in costs due to unplanned downtime & data loss. Businesses need to keep on top of these complex issues whilst keeping systems safe from extortionists, virus and other online threats. This also includes implementing strategies to
protect valuable business data, and avoid costly downtime.

"32% of business leaders cite a lack of knowledge as their biggest challenge when it comes to utilizing the cloud."

Support OptionsAgreementsPlans Available

We offer two different solution plans including Comprehensive and Complete.

All these packages include variations of support tailored to your business requirements:

Popular

Comprehensive SupportHighly Recommended$POAPer Month

All-Inclusive Support features:
Server Management
Desktop Management
Network Management
User Management
IT Health Reporting
Network & IT Security Assessment (Annual)
Standard Priority Response Times (SLA)
Service Delivery Reporting
Business Technology Review (Annual)
Dedicated Client Relations Manager
Dedicated Technical Consultant
* Managed Essential Security (Included)

Complete SupportMost Popular$POAPer Month

All of the benefits of Comprehensive Support plus:
After Hours Planned Support (Included)
Network & IT Security Assessment (Quarterly)
Backup & Disaster Recovery Testing (Quarterly)
Business Technology Review (Quarterly)
Premium Priority Response Times (SLA)

Benefits of moving to an all-inclusive agreement

Many of our Alliance Business Technologies clients have moved to our all-inclusive Comprehensive or Complete plan as they offer the following benefits:

Access to Experts

Our team of over 36 staff are industry experts, equipped with the knowledge to advise and implement solutions solving your problems.

Fixed IT Costs & Savings

Understanding what your upcoming monthly IT costs is important to any businesses working out their financial budgets. Moving to an all-inclusive agreement means that a fixed-price covers most unexpected incidents and support requirements, along with any proactive work technicians implement to keep your system optimal.

Enhanced Security Measures

Proactive approach to making sure that IT infrastructure, cloud services, mobile devices, and other networks are up-to-date on security patches, maintenance, and other areas of support before they become an issue. We want to ensure your business is advised on security baseline industry standards before any issues or risks arise.

Priority Support

While all issues are acted upon as soon as possible, a client on a Complete agreement is given priority on non-time critical tickets compared to Core and Comprehensive clients.

Optimizing Productivity and Performance

Get access to the top technology trends and innovative business solutions, as well as teams of IT professionals and enhanced skills sets that businesses wouldn’t normally have access to. These tools will assist organisations in increasing profitability and uptime.

We also have a range of Security Services 'Add-Ons' that enhance
your organisation's security IT maturity and posture.

Find Out More!

GET STARTED

Get a handle on your security picture by contacting us today for a FREE consultation!

As a Microsoft Gold Partner, Alliance Business Technologies prioritises continually honing our expertise in Microsoft technologies. We have consistently developed new Microsoft offerings before our competitors in order to help clients modernise and secure their IT departments—and in turn, to help ensure their success in the era of remote work.

Gold Microsoft Partner
Australian Cyber Security Centre (ACSC) - Managed Service Provider Partner Program (MSP3)
Quality Management ISO 9001:2008 Certified
GITC Accreditation: Member No.: Q-2645

If you would like to know more on how we can digitally transform your business, don’t hesitate to contact us today.

IT Support Plans