Blog

The Benefits of Cloud-Based Communication Solutions for SMBs

As a Managed Service Provider specialising in IT Support, we understand that your businesses technology requirements are changing rapidly, and the demands of your business and consumers means you need expert guidance to determine which IT and telephony solutions will deliver the result you need to meet those demands. When it comes to managing your businesses...

Microsoft’s New Commerce Experience (NCE) for the Public Sector

Microsoft have announced that they will begin to retire the legacy Cloud Service Provider (CSP) subscriptions for the public sector (Education, Government, and NonProfit customers) in preparations to move to them to the New Commerce Experience (NCE).

What is NCE and how does it impact public sector customers?

The Microsoft New Commerce Experience (NCE) is a significant...

Announcement: We are now ISO27001 certified!

We are thrilled to announce that our company has achieved a significant milestone by obtaining the ISO27001:2022 certification for our Information Security Management Systems (ISMS). This prestigious certification is a testament to our unwavering commitment to maintaining the highest standards of information security. The ISO27001:2022 is the latest standard in the ISO27001 series, which sets forth...

What Is Microsoft Sales Copilot & What Does It Do?

The use of AI-driven processes is exploding. Every time you turn around, software has gotten more intelligent. Harnessing the power of AI and machine learning is crucial for staying competitive. Microsoft is a pioneer in the tech industry and this new AI era. It continues to lead the way with innovative solutions designed to empower...

Dealing with Business Impersonation Scams

In the ever-evolving business landscape, so do the shadows of potential scams; small businesses reported $8.5 million in losses to impersonation scams across approximately 459 reports over the first three quarters of 2023. A few significant figures illustrate how small businesses are affected by scammers. It should be noted that small businesses are vulnerable to the...

Unmasking Microsoft Impersonation Scams: A Guide to Stay Safe Online

Scams have become an unfortunate reality that continues to grow very quickly. Topics are very diverse in both professional and personal areas, including Microsoft impersonation scams, which have become a significant threat. As a matter of fact, Microsoft impersonation scams are the third category of scams affecting those aged 55 and over, with $7,061,702 reported...

Unveiling the Scam Landscape: Tips to Protect Yourself Online

On 30 September 2023, Scamwatch received a total of 234,672 reports with losses of over $397 million. Of these total reports, 72.5% involved impersonation. There were 81,093 total reports made on common impersonation scam categories with losses totalling $92 million. The highest loss categories for impersonation scams represents $60.48 million out of $92 million of...

Managed Services: How Much Does It Cost?

Determining the price of a well-suited managed services solution for your business involves considering various factors. The costs are influenced by the complexity of your IT environment, the quantity of users and devices, and the extent of support needed. In broad terms, the standard cost of a managed service agreement typically falls within the range...

Cloud migrations: the Ingram Micro partnership in a Case Study

Last May, Alliance Business Technologies won the Ingram Micro’s Cloud Growth Partner of the Year in Australia for its ability to deliver powerful solutions and drive end-user digital transformation. Alliance Business Technologies faces cloud migration challenges every day. By taking advantage of Ingram Micro’s technical capabilities and internal resources, this partnership has made it possible to...

Securing Digital Identity: Enabling Passwordless MFA

In our continuous effort to enhance the security and convenience of connecting to your account, we would like to introduce a useful feature that allows for a faster and simpler, and more secure login experience, password-less multi-factor authentication. You can begin using this method immediately, by following the instructions below. Before changing to this method, you'll need...