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Frequently AskedEnquired Questions about Managed Services

Managed Services can be many things to different organisations.  It is essentially the efficient management of a client’s IT environment provided by a third party.  We tailor our Managed Services to meet the specific requirements of our clients. This can be as minimal as providing ad-hoc services to complement their current IT team, or as extensive as providing a total IT Services solution by utilising our highly experienced technical teams who are local and readily available.
We start with an onsite assessment of the client’s environment and discuss what that the business would like to achieve and manage. We then generate a Service Level Agreement, which is specific to their needs with defined roles, responsibilities to provide the best possible outcome.
Alliance Business Technologies delivers value added services to all of our clients. This includes comprehensive reporting, risk analysis, strategic planning and recommendations on new innovative technology and trends. We offer monthly, quarterly, and yearly strategic planning where we are involved in a client’s own strategic planning to ensure that we are not only on the same page and understand the school's strategic agenda, but we are also keeping them informed on the latest industry trends and developments. We strive to become our clients trusted advisor and aim to exceed their expectations.
By transitioning your services to Alliance Business Technologies, you will have a trusted partner you can rely on that offers peace of mind to continue their objective of being a IT company focused on the digital transformation of customers.

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As a Microsoft Gold Partner, Alliance Business Technologies prioritises continually honing our expertise in Microsoft technologies. We have consistently developed new Microsoft offerings before our competitors in order to help clients modernise and secure their IT departments—and in turn, to help ensure their success in the era of remote work.

  • Gold Microsoft Partner
  • Australian Cyber Security Centre (ACSC) - Managed Service Provider Partner Program (MSP3)
  • Quality Management ISO 9001:2008 Certified
  • GITC Accreditation: Member No.: Q-2645

If you would like to know more on how we can digitally transform your business, don’t hesitate to contact us today.

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